Microsoft has taken action to cut off services for a unit within the Israel Ministry of Defense (IMOD) following a report by The Guardian detailing alleged mass surveillance of Palestinian civilians utilizing Microsoft’s Azure cloud platform. President Brad Smith announced the decision to cease and disable specific services on Thursday, citing a review that found evidence supporting The Guardian’s claims.
The company’s stance is rooted in two core principles: a longstanding prohibition against providing technology for mass surveillance of civilians and a commitment to respecting and protecting the privacy rights of its customers. Microsoft’s internal review, focused on its own business records rather than accessing customer content, uncovered evidence relating to IMOD’s consumption of Azure storage capacity in the Netherlands and the use of AI services.
The Guardian’s investigation revealed that Unit 8200, an Israeli military intelligence agency, was storing millions of Palestinian civilian phone calls. Following the publication of the report, Unit 8200 reportedly moved the data out of the Netherlands to Amazon Web Services. Microsoft’s decision follows an ongoing review and a commitment to ensuring that its services aren’t used for mass surveillance. Despite this action, Microsoft will continue providing cybersecurity services to Israel and other Middle Eastern nations.
This situation has been met with protests against Microsoft’s headquarters, led by groups like ‘No Azure for Apartheid.’ The company’s decision underscores the growing scrutiny surrounding technology companies’ role in global surveillance and human rights concerns.